SHIPPING
Processing Times
Orders are typically processed within 1-2 business days of being placed, Monday through Friday. Orders placed on weekends or holidays will begin processing the next business day. During sale events or peak seasons, processing may take slightly longer.
Shipping Timelines
Once your order ships, you will receive a confirmation email with tracking information. Estimated delivery times are as follows:
Standard Shipping (United States): 3-7 business days after processing
Standard Shipping (Canada): 7-14 business days after processing
Delivery times are estimates provided by our shipping carriers and are not guaranteed. Fwresh Inc is not responsible for carrier delays due to weather, holidays, or other circumstances beyond our control.
Shipping Destinations
We currently ship within the United States and to Canada. If you are located outside these regions, please contact us at fwresh@gmail.com and we will let you know if shipping to your location is possible.
Local Pickup
Local pickup may be available for select orders. If you would like to arrange local pickup, please contact us at fwresh@gmail.com before placing your order so we can confirm availability and provide pickup details.
Lost, Stolen, or Damaged Packages
If your order arrives damaged, or if tracking shows your package as delivered but you have not received it, please contact us at fwresh@gmail.com within 7 days so we can help resolve the issue. We will work with the shipping carrier to help locate your package or, where appropriate, arrange a replacement or refund.
Questions
If you have any questions about your order or this shipping policy, please email us at fwresh@gmail.com.
